Where I Work

Medicare help in Arkansas from a licensed independent agent

I'm John Morrison, an independent insurance agent licensed in Arkansas (NPN 3680444) and based in Soddy Daisy, Tennessee. I'm not connected with or endorsed by the United States government or the federal Medicare program.

Arkansas

How I work with folks in Arkansas.

If you're under 65 and on Medicare because of a disability, Arkansas generally gives you a Medigap window of your own. For six months, starting the month you first enroll in Part B, every Medigap insurer must offer you at least one of its standardized plans without turning you down for your health. I help people use windows like that before they close, and weigh Medicare Advantage, Part D and Medigap against their doctors and prescriptions.

We meet by phone or video, with your Medicare card, doctor list and pill bottles on your kitchen table. I keep Eastern time, so I'm an hour ahead of you.

Arkansas also has a free counseling program, the Arkansas Senior Health Insurance Information Program (AR SHIIP), run by the Arkansas Insurance Department.

Medicare in Arkansas: what's different here

Most of Medicare is federal and works the same in Little Rock as in Chattanooga. What changes by state is mostly the Medigap rulebook, the programs that help pay costs, and who you call for help.

  • Under 65 and on Medicare because of a disability: the six-month window described above comes from Act 684 of 2017 and Insurance Department Rule 27.
  • Medigap open enrollment at 65 (federal law, also written into Arkansas's rule): six months, beginning the first month you are both 65 or older and enrolled in Part B. An insurer can't deny you or charge you more for your health, and health questions are not required.
  • 30-day free look: every Medigap policy in Arkansas must let you return it within 30 days of delivery and get your premium back, for any reason.
  • About 683,000 Arkansans are enrolled in Medicare, as of CMS's 2026 figures.
  • CMS counts 91 Medicare Advantage plans and 12 stand-alone Part D drug plans available in Arkansas for 2026.
  • In 2025, roughly 46 percent of people with Medicare in Arkansas were in Medicare Advantage or other Medicare health plans, per CMS enrollment data.

Turning 65: the federal dates and Arkansas's Part B clock

These dates are federal, the same in every state. Arkansas adds a Medigap window for people under 65 on Medicare because of a disability, and it starts the month you first enroll in Part B. The Medigap open enrollment window at 65 is federal and starts once you are both 65 and on Part B. Either way, when you take Part B matters.

I help you decide whether to take Part B now or wait, and line it up with your retirement date. I don't file your Part A or Part B application. You sign up through Social Security, online at ssa.gov/medicare/sign-up, or by sending forms to your local Social Security office (find it at ssa.gov/locator).

  • Initial Enrollment Period: 7 months. It starts 3 months before the month you turn 65 and ends 3 months after it.
  • Are you or your spouse still working at 65, with employer group health insurance through that job? You can generally wait on Part B without a late enrollment penalty. Once that job ends, or the coverage ends if that happens first, you get an 8-month Special Enrollment Period to sign up for Part B.
  • Medicare Open Enrollment: October 15 – December 7 each year. Changes take effect January 1 of the next year, as long as the plan gets your request by December 7.
  • Medicare Advantage Open Enrollment: January 1 – March 31, only if you are already in a Medicare Advantage plan, and you get one change.
  • General Enrollment: January 1 – March 31 if you missed your Initial Enrollment Period. Coverage starts the month after you sign up.

Help paying for Medicare in Arkansas

Medicare Savings Programs in Arkansas run through Arkansas Medicaid at the Arkansas Department of Human Services (DHS). The state lists them by their initials: QMB, SMB, QI-1 and QDWI. They help pay Medicare premiums, and QMB also helps with Part B deductibles and copays. ARSeniors is a separate category that provides full Medicaid coverage to lower-income Medicare beneficiaries age 65 and older. Apply online at access.arkansas.gov. For an application form, contact your county DHS office or call 1-855-372-1084.

Extra Help with Part D costs is federal. If you have full Medicaid, a Medicare Savings Program, or SSI (Supplemental Security Income), you get it automatically. Otherwise, you apply through Social Security at ssa.gov. Nearly 3 in 10 Arkansans with a stand-alone Part D plan get Extra Help, per CMS's 2026 figures. AR SHIIP and its partners screen for it and look for other programs that may lower out-of-pocket Medicare costs.

I don't decide who qualifies or take these applications. I point you to the right office and explain how the answer changes your plan choice. These programs have income and asset limits, and I won't print them here.

Here is one more Arkansas program. I share it as general information, not as advice about qualifying for Medicaid. Arkansas has a Long-Term Care Partnership Program, set up under Insurance Department Rule 94, effective July 1, 2008. A Partnership-qualified long-term care policy generally lets you keep assets equal to the benefits it paid if you later apply for Medicaid. Buying one does not by itself qualify you for Medicaid. The Arkansas Insurance Department keeps a list of companies approved to sell Partnership-qualified policies.

Working with me from Arkansas

I can help people anywhere in Arkansas, from Little Rock and Northwest Arkansas to Fort Smith, Jonesboro and the small towns in between.

If you have questions about me or any agent, call the Arkansas Insurance Department's Consumer Services Division, which handles questions about insurance agents and companies, at 1-800-852-5494. Ask about John F. Morrison, NPN 3680444.

I'm licensed only in Alabama, Arkansas, Florida, Georgia, Kentucky, Mississippi, Missouri, North Carolina, South Carolina, Tennessee, and Virginia.

Official help

Free, official help in Arkansas.

These are government and nonprofit offices, not sales lines. I point clients to them all the time, and I’d rather you hear the rules from them too than take my word alone.

FAQ

Medicare questions from Arkansas

Is John Morrison licensed to help with Medicare in Arkansas?
Yes. I hold an Arkansas insurance producer license, NPN 3680444. I'm licensed only in Alabama, Arkansas, Florida, Georgia, Kentucky, Mississippi, Missouri, North Carolina, South Carolina, Tennessee, and Virginia. If you live elsewhere, your own state's SHIP can help at shiphelp.org or 1-877-839-2675.
Can I buy a Medicare Supplement in Arkansas if I'm under 65 and on Medicare because of a disability?
Generally, yes, if you apply during a six-month window. After Act 684 of 2017, Arkansas Insurance Department Rule 27 requires every Medigap insurer to offer you at least one of its standardized plans without denying you for your health during the six months starting the month you first enroll in Part B. AR SHIIP can help you check at 1-800-224-6330.
When can I buy a Medigap policy in Arkansas without being turned down for my health?
Generally, only in certain situations. Two six-month windows keep an insurer from turning you down for your health. The federal one starts the first month you are both 65 or older and on Part B. Arkansas's own starts the month you first enroll in Part B, if you're under 65 and on Medicare because of a disability, and covers at least one of each insurer's standardized plans. Federal rules also give special rights to buy a Medigap policy in certain situations. One is the trial right. It applies if you joined a Medicare Advantage Plan when first eligible at 65 and, within the first year of joining, decide to switch to Original Medicare. AR SHIIP (1-800-224-6330) can tell you whether any other right applies to you.
Who runs free Medicare counseling in Arkansas?
AR SHIIP, run by the Arkansas Insurance Department in Little Rock. Call 1-800-224-6330 toll-free or 501-371-2782 locally. Its counselors give free one-on-one help by phone or in person, and SHIP counseling is objective.
Where do I apply for a Medicare Savings Program or Extra Help in Arkansas?
Medicare Savings Programs (QMB, SMB, QI-1, QDWI) and ARSeniors go through Arkansas Medicaid at DHS. Apply online at access.arkansas.gov, or call 1-855-372-1084 for an application form. Extra Help for Part D is federal, and you apply through Social Security at ssa.gov.
Do you meet Arkansas clients in person, or by phone and video?
By phone and video. I'm based in Soddy Daisy, Tennessee, near Chattanooga, and I only sit down with clients in person around Chattanooga, north Georgia and northeast Alabama.
Is Southeast Retirement Solutions part of Medicare or the Arkansas government?
No. Southeast Retirement Solutions is an independent, privately owned insurance agency, not connected with or endorsed by the United States government, the federal Medicare program, the Arkansas Insurance Department, or any state agency. The official places are Medicare at 1-800-MEDICARE (1-800-633-4227), Medicare.gov, and AR SHIIP at 1-800-224-6330.
Medicare Compliance Notice

We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.

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